Our refund and returns policy states that all purchases are final. After purchase we can’t offer you a full refund or exchange.


We only replace items/beats if they are defective or damaged. If you need to exchange it for the same item, send us an email at carriesamusic@gmail.com.

Shipping returns

To return your product, you should email your product to carriesamusic@gmail.com.

Need help?

Contact us at carriesamusic@gmail.com for questions related to refunds and returns.